Tell us what’s happening

Give us a few practical details about the property, the system and the problem. We’ll use them to help route your enquiry towards an appropriate independent specialist serving your area.

Independent enquiry service • Cumbria-wide coverage • No obligation

Your enquiry

Fields marked as required help us understand the job before it is passed on. If you do not know the answer to something, choose “Not sure” where available.

Who might we introduce you to?

Cumbria Off-Mains uses a capability-based matching process rather than simply passing enquiries to the nearest contractor. See how we assess referral partners and what “verified” means.

Cumbria Off-Mains Get Help

By submitting this enquiry, you understand that Cumbria Off-Mains is an independent enquiry and referral service and may pass the details you provide to a selected independent contractor so they can respond to your enquiry. See our Privacy Policy.

What happens next?

1. We review the details
Your postcode, system type, problem and urgency help identify the right type of specialist.

2. We identify the appropriate route
Different contractors may be better suited to emptying, repairs, treatment plants, surveys or installations.

3. A relevant contractor can respond
Where appropriate, your enquiry can be passed to an independent contractor serving your area.


Cumbria Off-Mains does not operate tankers or carry out drainage work itself.